Your safety and satisfaction are our top priorities. If you have any questions or concerns during your tour, you can reach out to our team 24/7 through our dedicated emergency contact number provided to you before departure. We also have tour guides available on-site to assist with any immediate needs or inquiries during the trip. We're here to help, ensuring your experience is as smooth and enjoyable as possible.
Absolutely! We take your privacy and security seriously. Our website uses the latest encryption technology to ensure your personal and payment information is fully protected during online transactions. We comply with all relevant data protection laws to safeguard your details.
As a partner, you’ll gain access to our established customer base, marketing resources, and expert-guided tours. We offer competitive commissions, the opportunity to co-create unique tour experiences, and support with branding and promotion. Our goal is to build long-lasting, mutually beneficial partnerships with like-minded organizations.
We are always looking for new and exciting partnerships! Whether you are a tour operator, hotel, or travel agency, we’d love to collaborate. To explore partnership opportunities, please reach out to our Partnerships Team via email or use the Contact Us form on our website. We’ll be happy to discuss how we can work together
Yes, we offer discounts for group bookings of 10 or more people. Additionally, repeat customers can enjoy exclusive offers. For more information on discounts, please reach out to us via email or phone, and we’ll provide details tailored to your specific booking.
Yes! If your plans change, we’ll do our best to accommodate you. Rescheduling is subject to availability, and additional fees may apply depending on the tour and notice provided. Contact us at least 15 days before your departure to discuss rescheduling options.
We offer flexible cancellation policies depending on how much notice you provide:
More than 30 days before departure: Full refund, minus a 10% administrative fee.
15-30 days before departure: 50% refund, minus non-refundable costs.
Less than 15 days before departure: No refund, but rescheduling options may be available. For more details, please visit our Cancellation Policy page.
Booking a tour with us is simple! You can browse our tour options on our website, select your preferred trip, and follow the easy online booking process. Alternatively, you can contact our team directly via email or phone, and we’ll be happy to assist with your booking.
Adding your tour to our platform is easy! Simply register as a partner with Expedition Go Tours Ltd, and gain access to our free online platform. Once registered, you can add, update, or manage your tours anytime, anywhere. Our platform is user-friendly and allows you to reach a wide audience of adventure seekers, so you can start promoting your tours right away.
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